Introduction

For purposes of this Privacy Policy, references to “we,” “our,” and “us” means A & E Services (UK) Limited at www.a-eservices.co.uk . We provide contract services for the commercial cleaning and security market sector.

We reserve the right to change, modify, add, or remove portions of this Privacy Policy from time to time. We will not, however, retroactively change how we share your personal information without your consent. Your continued use of our Services after the posting of our Privacy Policy means you accept these changes.

Personal Information We May Collect

When you interact with A & E Services (UK) Limited, we may collect personal information, such as:

• Name
• Email address
• Phone numbers
• Website

How We Collect Information

We may collect information:

• Directly from you when you provide it, including by filling out forms, submitting payment information, sending emails, etc.
• That you share, post, or transmit when interacting with us.
• From third parties, including social media platforms

How We Use Information

We may use your information to:

• Provide the service you’ve requested or agreed to receive.
• Respond to your questions or other requests.
• Improve and manage our Services.
• Send you emails to inform you about new Services.
• Contact you about, your use of our Services.
• For other purposes with your consent.

 Information You Share With Us. When using our Services, you may post content, and transmit information through your email accounts. We may retain this information so that, for instance, you can return to view prior information you have sent and monitor and interact with content you have posted.

How We Share Information

Third Parties Providing Services on Our Behalf. We use third party to host, design and operate our website. Services these parties provide include enabling us to send you emails which may contain personalized content or information specific to your use of our Services.  These companies are bound by contractual obligations to keep personal information confidential. We may use: (a) third-party analytics service providers and (b) ad-serving platforms, such as Google and Facebook, which may set and access their own cookies and web beacons on your device. These parties may have access to usage information. They may also have access to pseudonymous or anonymous information about you (such as a unique identification number), which may be combined or associated with information from other sources to identify you.

Administrative and Legal Reasons. We may also disclose personal information if required to do so by law or in the good-faith belief that such action is necessary to (a) conform to applicable law or comply with legal process served on us; and (b) protect and defend our rights or property, that our Services, its users, or the public.

Security

Personal information collected via the use of our Services is stored in secure operating environments that are not available to the public. In some instances, personal information is encrypted during storage and transmission. Only those employees who need access to your Personal Information to do their jobs are allowed access, each having signed confidentiality agreements.

While we make reasonable efforts to safeguard your Personal Information once we receive it, no transmission of data over the Internet or any other public network can be guaranteed to be 100%

secure. As a result, we cannot ensure or warrant the security of any information you transmit to us or information we transmit to you from our Services, and you assume all related risks.

We regularly review the information that we collect and store. We retain your personal information for as long as we deem appropriate or until you request that we delete it. In certain cases, we may be required to retain your data to comply with applicable law or in connection with a legal claim.

Other Information

Lawful Bases. We collect and process your personal information only when we have a lawful basis to do so. Lawful bases include your consent, the fulfillment of Our contractual rights or obligations, complying with applicable law. We may provide you with up-to- date information about new services; and engaging third-party providers to deliver certain services that we do not provide directly. You may withdraw your consent or object to a legitimate interest at any time by contacting us at the information provided below.

Misuse of Personal Information

Improper Collection and Misuse of Personal Information. Please report any improper collection or misuse of personal information provided to us. Depending on the law where you live, you may also have the right to file a complaint with your local data protection authority.